Privacy Policy

Serene ("we", "us") is committed to protecting the privacy of every patient and visitor. This policy explains what data we collect and how we use it in line with UK GDPR and the Data Protection Act 2018.

What we collect

Identifiers (name, date of birth, NHS number), contact information, clinical information relevant to your care, and usage data when you interact with our digital services.

How we use it

To deliver pharmaceutical and clinical services, dispense prescriptions, comply with our legal and regulatory duties, and improve our services.

Your rights

You may request access, correction, or erasure of your data at any time by contacting [email protected].